12/28/2023 0 Comments Legoland columbusAnd just flat out disgusted over the discrepancy in benefits that were advertised online. Really disappointed with employees engagement and lack of direction overall. Also the premium pass states it gives friends and family 40% off their tickets on one page. I had to connect to the internet go online and show them that it says 10% before I finally got the discount. We bout some legos on the way out and once again i was told that the premium pass only gave me a 5% discount at the store. my wife, 10 year old, and myself loved MiniLand. my 2 year old loved the big blocks and slide area. The zombie ride was my 3 year old's favorite. That aside my kids did enjoy the stations and we had a good time. Just one employee at the begining taking 10 minutes to explain where to go and whats going on would solve this problem instead of taking your money and basically saying "go figure it out". Had no clue were to go or what to do for the first 30 minutes or so. As first time visitors we were off put by the lack of direction. That aside we were still excited to explore legoland. we were told that marketing hasn't changed it yet and that we were basically out of luck. Once we got to legoland we found out that the premium pass perks do not in fact line up with what was on the website. we bought the annual premium pass because of the benefits it had listed. I brought my wife and 3 kids to legoland discovery center for the first time this past weekend. I guess I’m glad we weren’t in there the same time as them. The only good thing? The people we had been waiting in line behind had children screaming and running behind the employee counter touching Lego stuff. If kids aren’t “safe” because well-behaved paying adults (ages 40-50) spent $97 to visit a toy land from their childhoods while being surveilled on closed circuit TV, then there’s something seriously wrong with that. There will NEVER be another DIME spent by my family on ANYTHING related to this franchise. Let me tell you something: this is ridiculous. “The other person told me I could keep that!” “Sorry, no, you can’t.” Manager who finished processing the return (another 4 minutes) takes the bag off the counter while I sign the refund. 1st employee says, “Sorry, you can keep the extra gift” (that was included in the package I paid for). “It’s on our website.” In what fine print?! Your app also let me buy 3 adult tickets without buying any kid tickets. I’m not trying to sneak into a school gymnasium: I’m a paying patron of a public site. Got into the entryway and they suddenly said, “If you don’t have kids with you, you can’t come in.” WTH?! I thought this was America. Stood in line at the entrance because only one employee was working at 1pm. Drove 75 minutes from Dayton, purchased 3 adult tickets online. Get a coupon and bring your hand sanitizer!īrought a Lego enthusiast visiting us for a visit. I wish we had gone to the movies instead but my son was glad he got to see it. There was also another tiny ride that he was definitely too big to go on. There is an indoor jumping room but my 12yo thought he was way too big to go in. There are a few areas with themes - we had the holiday theme. Finally, after one very short ride (1 minute) with a very long line, you walk into a giant room with buckets of legos. Once inside, there is a lot of initial hype but you essentially go from one line to the next and then the next. I felt badly for the family who had season passes and had a special line but still had to wait 10+ minutes. It was so weird to have to wait 20+ minutes to get in, after spending time to buy tix online in advance when if we had just walked up and bought them when we arrived we would have been in 15 minutes faster. The other line had just a couple groups in it. We got in the Will Call line which was very long. One was for people who needed to buy tickets and the other was for Will Call. Yay! So, we used the code and bought tickets online for $14 each. That night, we ate at the Rusty Bucket (yum) and the kids menu had a coupon for $10 off per ticket. That seemed steep so I decided to wait a day and research. When we walked in to inquire about tickets for five we were told they were $24 each (anyone over the age of 2 is $24 each).
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